/ what it does
Most loyalty plugins are a glorified discount stamp. Rewards Engine is a gamification layer for your WooCommerce shop: animated punch cards, milestone goals, tier ladders, and themed visuals (Neon, Midnight, Arcade, Candy, Aurora) that make customers actually want to come back. Free version runs the engine. Pro adds the premium themes, advanced milestones, and multi-program support.
/ who it's for
If any of these sound like you
Coffee shops & cafés
Buy 9 get the 10th free, but make it look good. Animated punch cards customers actually open the email to check.
Dispensaries & smoke shops
Tiered customer programs (Bronze / Silver / Gold) with milestone unlocks. Built for repeat-purchase verticals.
Subscription & restock stores
Reward order #3, #6, #12. Trigger a milestone unlock when a customer hits lifetime spend thresholds.
Agencies running multiple stores
5-site and unlimited tiers. Run different loyalty programs across client shops without buying five separate plugins.
/ features
What's in the box
Free version
- Punch card engineConfigurable purchase-count goals (e.g. 10 orders = free product / discount / coupon).
- Milestone rewardsTrigger rewards on lifetime spend, total orders, or specific product purchases.
- Customer dashboardLogged-in customers see their progress, tier, and next reward — embedded in My Account.
- Email notificationsAuto-send reward earned, milestone hit, and progress nudge emails through WC's mailer.
- Admin reportsSee active members, rewards issued, and redemption rate at a glance.
- Coupon-based fulfillmentRewards issue as auto-applied WooCommerce coupons — no fragile custom checkout flow.
- Default Classic themeClean, neutral visual style that fits any storefront out of the box.
Pro adds
- Premium themes (Neon, Midnight, Arcade, Candy, Aurora)Five hand-built visual themes for the customer-facing dashboard. Match your brand or pick the one that gets engagement.
- Tier ladders (Bronze / Silver / Gold / custom)Multi-tier programs with their own reward tables. Customers level up, unlock perks, see progress to the next tier.
- Advanced milestone rulesCombine triggers (spend AND product category AND timeframe). Build campaigns the free version can't.
- Multi-program supportRun a punch card AND a milestone program AND a tier ladder side by side. Different audiences, different mechanics.
- Priority email supportReal human, real response, license-key-tagged tickets.
/ pricing
No lite-version tricks
Free
Core engine, Classic theme
$0 forever
- ✓Punch card engine
- ✓Milestone rewards
- ✓Customer dashboard
- ✓Email notifications
- ✓Admin reports
- ✓Classic theme only
Pro · 1 Site
For one store
$79 /year
- ✓Everything in Free
- ✓All 5 premium themes
- ✓Tier ladders
- ✓Advanced milestones
- ✓Multi-program support
- ✓Priority email support
Pro · 5 Sites
For agencies & multi-location
$199 /year
- ✓Everything in 1 Site
- ✓Use on up to 5 sites
- ✓Priority email support
Agency Unlimited
For agencies running many stores
$499 /year
- ✓Everything in 5 Sites
- ✓Unlimited site activations
- ✓Priority email support
/ faq
Common questions
Does this require WooCommerce? +
Yes. Rewards Engine is built specifically for WooCommerce stores. It hooks into orders, customers, and coupons — all WC primitives — so a vanilla WordPress site has nothing to reward.
How is this different from "buy 9 get 1 free" punch card plugins? +
The free version covers basic punch cards and milestones. The pro version is where it earns the name "engine" — five themed dashboards customers actually open, multi-tier programs (Bronze / Silver / Gold), and combined rule triggers like "spent $500 AND bought from this category AND it's their third order this quarter." Most loyalty plugins stop at "discount stamp." This one runs real retention campaigns.
What are the premium themes and why do they matter? +
Pro ships with five hand-built visual themes for the customer-facing dashboard: **Neon**, **Midnight**, **Arcade**, **Candy**, and **Aurora**. They're not skins on top of the free Classic look — each one is a different visual identity (animations, color systems, type stack). Customers engage with rewards programs they enjoy looking at. Free version uses the Classic theme.
How does the license work? +
Pro licenses are issued per-site activation. The 1-Site tier covers one production site. The 5-Site tier covers up to five. Agency Unlimited is unlimited activations under one license. License checks run against bigbad.agency over HTTPS with a 24-hour cache, fail-closed on hard errors, and won't break your store if our license server has an outage.
Can I switch tiers later? +
Yes. Upgrade from 1-Site to 5-Site or Agency at any time — you only pay the difference for the remainder of your billing period. We don't lock you into a tier.
Do rewards issue as coupons or custom checkout magic? +
Coupons. Specifically, auto-applied WooCommerce coupons that respect your existing tax, shipping, and category exclusion rules. We don't reinvent your checkout — we just hand WC a coupon at the right moment.
Does the free version work standalone, or do I need pro to use anything? +
Free is a complete product. Punch cards, milestones, the customer dashboard, the admin reports, the email notifications — all functional in free. Pro adds the premium themes, tier ladders, advanced rules, and multi-program support on top.
Will it slow down my checkout? +
No. Reward calculations run on the order-completion hook (after checkout), not during it. The customer dashboard caches state per-user. There are no remote API calls during normal store operations.
Where do I get support? +
Free version: WordPress.org plugin support forum. Pro: email **support@bigbad.agency** with your license key for priority support.